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Testimonial Test

Where did you study?

Royal Holloway, University of London.

What degree do you have?

BSc in Physics.

What attracted you to the Alumni programme?

I’ve always had a keen interest in technology, but my interest in finance only really began in my final year of university. Naturally, I thought being able to develop both of my active interests within a Fintech role was a fantastic opportunity. The impressive remuneration package and the opportunity to be part of a full-service, global investment bank made the role that much more appealing.

What was it about working in Financial Services that appealed to you?

Finance is an incredibly diverse sector with a wide range of career options. I knew I’d be able to find a role to develop my particular skillset whilst working within a competitive, yet team-oriented environment. It was also a shining opportunity to be surrounded by like-minded people, challenging me on a daily basis.

When did you start?

Around 3 months ago.

What’s your job role?

I work as a Production Support Analyst within Fixed Income Technology. Our team supports a stack of risk based applications which are fundamental to the banks smooth operation. To date, the majority of my time has been spent supporting one application, however I am beginning to familiarise myself with other applications with the goal of becoming as versatile and valuable to the team as possible.

Briefly describe a typical working day.

My day typically begins by carrying out ‘RfB' (Ready for Business) checks. It is essential that these checks are thorough and prompt, as they ensure that any issues are resolved before they are evident to business users. The rest of the day consists of monitoring the various support chats/email inboxes and resolving any queries we receive, as well team meetings and liaising with development teams/other support teams for any number of reasons.

What has surprised you most about working at a global Investment Bank?

It’s far bigger than I imagined it would be. I was not aware that I would be working/liaising with teams in other areas of the world so regularly. It’s an incredibly smooth operation.

What’s been the best bit so far?

Definitely the Alumni Welcome Event held at the new offices in Harbour Exchange. It was a great night with plenty of activities (and drinks and food) for us to enjoy, and an easy way to break the ice and meet the other alumni. MThree are quite generous with prizes too – having only been to two events so far, I have already walked away with gift vouchers and a sports blender!

Is the training Mthree have provided so far proving useful?

I haven’t experienced any training just yet, but it is bespoke so I have no doubt it will be invaluable. The online learning resources are very comprehensive, and I have already completed a beginners SQL course on it. MThree also occasionally contact us with opportunities to take other courses, which of course come out of the training fund they set aside for you.

How are you finding living and working in London?

Working in London is great, and I quite enjoy the commute in and out too, it gives me an excuse to catch up on the news. You’re also spoilt for choice; be it for any meal of the day, the options are unlimited and you’ll never struggle to find a place to unwind after work.

Are you using the gym membership that’s included in the package?

Yes, I try and make a trip on the weekends at the very least. I was pretty excited when I found out how many different tiers we had access to.

What are your longer term aspirations at the end of the two years?

It’s probably too early to give a concrete answer, but staying on at RBS could potentially provide me with the variety I desire. Having spoken to managers and colleagues, I gathered that there could potentially be opportunities to cross into different roles. So if I feel that my interests have drifted after the scheme and I want to go down the developer route, or perhaps delve deeper into a more business-oriented role, I am confident I’ll have support in doing so.

What are your colleagues at Mthree like?

Welcoming and lively. There’s no difficulty at all getting along with everybody here if you make the effort.

Do you see much of the other Alumni?

Yes, I’m fortunate enough to have two other Alumni within my team, as well as several others dotted around my floor with whom I regularly speak.

What advice would you give to other graduates thinking of joining the Alumni programme?

Be prepared to back your assertions up. Do you feel like you want to mention you’ve done some programming? Or that you’ve always had an interest in finance? Then expect to get questioned on and around your knowledge of the subject. Practice speaking with confidence and concision, and be sure to really hammer down your desire and willingness to work hard and learn. This enthusiasm will outweigh any shortcomings in terms of experience, and could very well be the deciding factor in your offer. Do also remember that prod support is a technical role after all, so if you’re technical knowledge isn’t up to scratch, it is in your best interests to learn as much as possible before the interview. In doing this you’ll be able to prove that you’re already self-developing and taking active strides towards your interests, as opposed to just stating that you hold certain interests without any substantiation.

Thanks. Before we wrap up, any other comments that you’d like to add?

Although I’ve only been a part of the Alumni scheme for a short time, I’ve seen enough to know that I will take away valuable skills and enjoy my time here. If you’re reading this now you’re probably interested in applying, so I’d say prepare as hard as you can and you won’t regret the outcome. Best of luck, and I hope to see you on the scheme soon!


We interviewed current Alumni Freddie about his thoughts and experiences on the programme.

Where did you study?

University of Bolton                       

What degree do you have?

Mathematics

What attracted you to the Alumni programme?

The support system – it was important to me that if I had any problems there was someone I could talk to that was on my side. Also, the good progression over the two years, so you’re not feeling like you’re standing still.

What was it about working in Financial Services that appealed to you?

The biggest attraction was that Financial Services is a growth industry again after shrinking following the collapse. I thought it was a good thing to get in at this time whilst the industry is rebuilding, especially in technology.

When did you start?

April 2015.

What’s your job role?

It’s a bit of a mouthful but officially ODC DataFabric Platform Developer

Briefly describe a typical working day.

The first thing I do each day is look over the work from the previous day. Following that we have a daily team meeting, where everyone provides feedback on their work and individual and team objectives for the day are set. The Rest of the day is spend coding and working with colleagues to solve problems.

What has surprised you most about working at a global Investment Bank?

That there is such a good support system. I was worried I’d be left to just get on with my job but I get support from both those in a similar role, but also those in more senior positons too.

What’s been the best bit so far?

The times when I’ve seen true team spirit, especially between the Alumni.

Is the training Mthree have provided so far proving useful?

Yes. I came in at the lowest possible level but the training has given me the platform I need to get on.

How are you finding living and working in London?

I grew up in London but working in the City has been great, especially seeing how global businesses work and interact with their employees.

Are you using the gym membership that’s included in the package?

I’ve literally just enrolled!

What are your longer term aspirations at the end of the two years?

I’m not really sure! Although, already I can see the skills that I will perfect over the two years. I know they will hold me in good stead in the future no matter what I do.

What are your colleagues at Mthree like?

Supportive, helpful and always on hand when you need them.

Do you see much of the other Alumni?

Yea, quite a lot. We go out for lunch quite a bit and organise occasional drinks.

What advice would you give to other graduates thinking of joining the Alumni programme?

Be open-minded and accept there will be a lot of things you don’t know – but that’s ok as no-one expects you to be an expert. You’ll pick it up in no time though.

Thanks. Before we wrap up, any other comments that you’d like to add?

The programme is a great opportunity to get your foot in the door in a prestigious industry plus you’ll be working with a supportive company. 


Where did you study?

Queen Mary University of London

What degree do you have?

BSc Computer Science with Business Management

What attracted you to the Alumni programme?

The prospect of working with modern day technology in investment banks really appealed to me.

What was it about working in Financial Services that appealed to you?

I love numbers and problem-solving and wanted to make a difference to as many people as I could. Working at a global investment bank gave me that opportunity.

When did you start?

January 2016

What’s your job role?

Production Support

Briefly describe a typical working day.

Maintaining application systems ensuring everything is up to a high standard and in good working order, providing support for technical queries, producing daily/weekly reports for the Front Office Controls team, providing one-to-one training for new users of our applications

What has surprised you most about working at a global Investment Bank?

How friendly and approachable everyone is, especially the other Alumni grads. Going into such a corporate environment, I was worried my personality wouldn’t quite fit in.

What’s been the best bit so far?

No day is ever the same. I love learning new things and these first few weeks have been a real learning curve for me.

Is the training Mthree have provided so far proving useful?

Yes, some of the terminology I’ve learnt through Fitch has definitely helped me get started.

How are you finding living and working in London?

It’s great, I’ve lived and worked here all my life. Wouldn’t have it any other way!

Are you using the gym membership that’s included in the package?

Definitely, I used to visit the gym regularly before even starting at Mthree so that’s been a real bonus.

What are your longer term aspirations at the end of the two years?

To become a valuable asset to the bank by gaining a thorough understanding of how different technology supports it. Ideally I would like to expand my knowledge and learn how to support additional applications.

What are your colleagues at Mthree like?

Funny, friendly and down to earth

Do you see much of the other Alumni?

Yes all the time, one sits behind me! I love catching up with them when I get the chance.

What advice would you give to other graduates thinking of joining the Alumni programme?

Go for it, you have nothing to lose and the rewards are definitely worth the effort.

Thanks. Before we wrap up, any other comments that you’d like to add?

Quick note - If you’re a sociable person like me, you’ll love the events Mthree organise for us.  It gives you a nice break out of the office which everyone needs from time to time!


We interviewed current Alumni Ugonna about her thoughts and experiences on the programme.

Where did you study?

Imperial College London

What degree do you have?

I studied Biomedical Engineering

What attracted you to the Alumni programme?

I saw it as a gleaming opportunity, mainly because of the responsibility we have and the chance to get into technology generally. I did a bit of programming at university and wanted to experience more. The fact that this is a brand new graduate programme also made it an exciting thing to join.

What was it about working in Financial Services that appealed to you?

Finance infiltrates everything; it’s such an important industry. As younger people in the industry, perhaps we can help fix some things of the past.

When did you start?

April 2015

What’s your job role?

Production Support. I provide technology solutions and support to users of IT systems and applications around the bank. Technology plays a significant role within an investment bank – it is vital to all parts of the business – so it’s my job to ensure that all things run smoothly.

What has surprised you most about working at a global Investment Bank?

Just the amount of regulation and sign-offs for processes. It is more than I expected. For example, following a change release there is a whole team just to check that one process!

What’s been the best bit so far?

Definitely the amount of trust put in our hands so early on. The people in my team are also really nice – there’s always opportunity to ask lots of questions.

Is the training Mthree have provided so far proving useful?

Some of it has been really very useful – I use it every day. Other parts I don’t use so much at the moment but still find it useful to understand the principles and terminology so when others are talking about it, I understand what they are discussing.

I think this graduate scheme is unique in that the training is bespoke for each grad. It is fantastic.

How are you finding living and working in London?

I know London well having lived and studied here but seeing the more senior city workers on my way to work is inspirational – I sometimes think ‘I’m going to be in your shoes one day!’

Are you using the gym membership that’s included in the package?

Well…I’m going to two classes tonight! I was never into the gym before but I use it a lot now.

What are your longer term aspirations at the end of the two years?

At the end of the two years I want to be armed with technical skills and be at a level where doing things that are new to me at the moment are second nature. 

What are your colleagues at Mthree like?

Hilarious! But also it’s great to be working with equally motivated, switched on people.

Do you see much of the other Alumni?

There have been invites to lunches but I’ve often been too busy to make it. The communication between us is frequent though.

What advice would you give to other graduates thinking of joining the Alumni programme?

Be honest in interviews and do lots of research about banking and wider financial services news. Also, don’t worry about any technical questions - there’s not that many and they don’t expect you to know it all!

I thought it was great that you’re also asked some personal questions in the interviews – it shows that the company cares about who they hire.

Thanks. Before we wrap up, any other comments that you’d like to add?

Definitely apply. It’s such a rare opportunity and I truly believe we’ll develop more than grads on other comparable programmes.

See Ugonna’s ‘Day in the life of’ blog in News & Views for more detail on a typical day in Production Support ​​


We interviewed current Alumni Ryan about his thoughts and experiences on the programme.

Where did you study?

University of Sussex in Brighton

What degree do you have?

Masters in Physics

What attracted you to the Alumni programme?

First and foremost an interest in both Finance and Technology. Also, the chance to get a start in a large corporate environment where I could grow a network of contacts that will hopefully help as my career develops. The great training on offer was also an important factor in making my application.

What was it about working in Financial Services that appealed to you?

Pressure and the responsibility that comes with dealing directly with people such as traders. I also wanted to work in a fast paced environment, where I had the chance to grow and improve my current skill set.

When did you start?

February 2015

What’s your job role?

Production Support Analyst

Briefly describe a typical working day.

Generally, this could be assigned to one of three categories. Firstly, daily checks and routines that ensure the applications and systems are ready for business and functioning as they should be for the duration of the day. Along with this, managing ad hoc queries and requests from colleagues in a variety of different roles and locations. Thirdly, involvement in broader projects to implement changes that may spread across many different systems and departments within the bank.

What has surprised you most about working at a global Investment Bank?

How different the people are from how they are portrayed. Everybody I’ve come across has gone out of their way to provide me with help and guidance whenever necessary. Also the scale of the business – I knew banks were big but not that big – there’s a team for everything, meaning you are introduced to a lot of new people!

What’s been the best bit so far?

I’m enjoying the responsibility of being relied upon by others to deliver high quality work on a strict schedule. At University you are working for yourself, whereas as an Alumni, colleagues rely on your contribution. Also working in my team – everyone has been really helpful and will make time for me if I need it. Occasionally there are signs of stress but when there is you know it’s for good reason.

Is the training Mthree have provided so far proving useful?

The initial training provided a really useful platform and helped me get in the right mind-set required for the role. The technical subjects covered are exactly what I need to carry out day-to-day tasks. It’s good that the training is flexible so that it can be tailored to suit individual needs.

How are you finding living and working in London?

Thoroughly enjoying working in the City. I love food so it’s great to have so much choice right outside the office! Perhaps a little too much choice sometimes.

Are you using the gym membership that’s included in the package?

I’m getting back into the gym at the moment actually - it’s great that the nearest gym that we have access to is only 100m away from the office.

What are your longer term aspirations at the end of the two years?

Honestly, I don’t know but I’m really happy with the option of converting to an employee of the Client, so my main aim is to make sure they want to keep me on by working hard and doing an excellent job. If this doesn’t happen it’s good to know I have a choice of potentially staying with Mthree or going my own way.

What are your colleagues at Mthree like?

I’ve yet to meet anyone at Mthree who hasn’t been approachable and a good laugh. Don’t think I need to say any more really.

Do you see much of the other Alumni?

As much as I can. There’s lots of contact between the group on internal messenger etcetera, arranging drinks on Fridays or meeting up for lunch.

What advice would you give to other graduates thinking of joining the Alumni programme?

Do it! Be confident and throw yourself into it.  The Client interview process really aren’t that harsh. Remember it’s just a person the other side of the table and they’re not there to make it too brutal!

Thanks. Before we wrap up, any other comments that you’d like to add?

Get in while you can – it’s great to be part of the programme whilst it’s new!

For more detail on what's involved in being a Production Support Analyst, see Ryan's blog on the News & Views page