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Testimonial Test

What degree did you study?

BSc (Hons) Computer Science with Business Management

What attracted you to the MThree Alumni Graduate Programme?

Primarily, the promptness in which MThree look to place their Alumni Consultants on site. I find that my knowledge develops more quickly when I am applying the skills that I have learnt in the classroom to real-life situations rather than theoretical ones, and in real time; I can confirm that one definitely learns fastest when being challenged by several worried traders, during a ‘major incident’! So, the MThree Graduate Programme was perfect for me; the first eight weeks consist of very intense, classroom-based training during which consultants are put forward for interviews at Tier 1 Investment Banks, and the remaining two years are spent on-site. A mere three days into my training programme I was notified of my first interview, on the fifth day I had been interviewed and accepted a place at Bank of America Merrill Lynch, and three weeks later I started on-site. As a Graduate at MThree you can be assured that the Alumni Delivery Consultants endeavour to place you on-site as early as possible.    

What area within the bank do you sit and what is your role? Can you describe a typical day?

I am an Application Service Delivery analyst in Foreign Exchange Trading. Typically, I start at 7am along with one other member of the London team. At the beginning of the day we have a hand-over call from our APAC team, who give us an extensive run down of any ongoing disruptions to trading, including both; problems that are classed as ‘major incidents’ which have a large impact on the business, and ‘business as usual’ problems which typically affect single users. We then conduct a walk of the trading floor to speak to the FX Sales and Trading team, with an aim to pick up any start-of-day issues which are yet to be reported, and to follow up on any disruptions that they may have raised the previous day – this is a great chance to build a rapport with our stakeholders.

Four out of five days then continue as ‘business as usual’ where we look to investigate problems encountered by single users, create daily reports and scripts required by the business, and work on projects. I was recently asked to head a project which entailed coordinating changes that had to be made across multiple applications for the transition back to Greenwich Mean Time and Eastern Standard Standard Time from Daylight Saving Time, in the United Kingdom and New York, respectively. This meant working alongside several development teams across Foreign Exchange to ensure that the transition could be made without any impact on the business. At around 3:30pm, our EMEA team then conduct a handover with our AMRS team, for the same purpose of our morning handover. One in five days are ordinarily ‘taken over’ by a ‘major incident’, which can often take an entire day to investigate and resolve, and typically require the engagement of several different teams across the bank. As a member of the FX Support team, we are required to head the conference call between these teams and drive the investigation – as a new joiner, this was definitely the most daunting, yet exciting part of my job!  

What do you love most about your role?

As an individual who is interested in the finance side of Capital Markets as well as the technical infrastructure behind it, I love that as an ASD Analyst you get exposure to Trading and Sales, as well as technology.

Working within technology in Financial Services is exciting because it opens you up to a wealth of opportunities to get involved with different projects across the bank. I have recently involved myself with some Blockchain research projects in Foreign Exchange in which I have been given the opportunity to put forward my own ideas, informed by the knowledge base that I have built from writing my own research paper. It is an industry in which the depth of knowledge to gain is perpetual, and you have the freedom to learn from some of the most informed individuals in the field.       

What do you enjoy most about being part of MThree Alumni programme?

Are we allowed to say the social aspect, and the people? It has been a pleasure meeting and working alongside everyone at MThree Consulting. It is the perfect environment for a graduate, the atmosphere is relaxed – despite the hard work – and everyone is very approachable, including senior management. It is unusual to work at a company in which you are encouraged to interact with all members of the internal hierarchy, in both a professional and social setting.    

Do you see much of the Alumni Associates?

I work alongside another MThree Associate, and have bumped into other familiar faces since I began at Bank of America Merrill Lynch in September. My Production Support class and I regularly stay in contact, and endeavour to catch up on a Friday evening every now and then. MThree also put on a Christmas and Summer party, which is a fantastic opportunity to catch up with everyone inside and outside of your own class!

What are the people like that you are working with?

I am really lucky to have been placed in a great team. My manager encourages me to put forward new project ideas, ways of improving how we operate as a team globally, and ways in which we can better support the business. I am regularly introduced to new people across the bank as a way of building my network and have been encouraged to join new groups such as Women in Technology and Operations group. What is really fantastic about being part of a global team is that we are able to work on investigations with team members in APAC and AMRS, as opposed to solely our immediate team in EMEA, by screen sharing and an internal instant messaging service. As a new joiner, this gave me the opportunity to learn from people who possess different skill sets and different perspectives, and improve my ability to relay important information in our afternoon handovers.

Knowing what you know now, what advice would you give to yourself if you were just starting now?

Don’t be shy, introduce yourself to everyone – building your network and rapport with stakeholders are two of the most important aspects for achieving success.

What degree did you study?

Computer Science

What attracted you to the MThree Alumni Graduate programme?

The Alumni Graduate programme provided me with the perfect opportunity to step into the financial industry where technology is thriving. Having a tailored scheme for graduates offers an alternative route into technology and banking. What stood out for me with MThree was the care taken to secure placements, during which I was given one-to-one support. The training allowed me to feel ready to start on-site and has given me the best possible start to my career.

What area within the bank do you sit and what is your role? / Can you describe a typical day?

My role as a Production Support Analyst in the Research area of banking involves supporting several applications used by Research Analysts daily, as well as external clients. Day to day, my team receive requests from various users who depend on our applications. Our role is to ensure these requests and issues are resolved to their satisfaction within an allotted time.

Another aspect of the role is ensuring the application environment remains stable and uncompromised. This involves monitoring, which takes place daily using real-time application monitoring tools like Geneos and Control-M. The Production Support team also have ownership of reviewing and approving changes that are planned to take place for the applications we support, all of which must adhere to the Change Management Cycle.

How has MThree training equipped you for work in the Financial Markets?

The training was specific and really prepared me for my role onsite. As well as an intensive introductory course into Finance, I received technical training in SQL and Linux scripting, which comes into use daily onsite. What really made the training worthwhile was the tailored approach in relating what’s learnt to the banking world and how it could be utilised while working onsite. I was able to understand the importance of each module taught and prepare myself prior to starting my placement, which gave me a competitive edge.

What do you love most about your role?

The feeling of resolving user issues and knowing you made a difference through your actions. It can be challenging working in Support and having to keep up with requests that come in, but each time you close an incident you get that sense of achievement, which makes it all worthwhile. On the other hand, having a challenging request to deal with is even more satisfying to resolve.

Working within technology in Financial Services is exciting because…

Technology is ever changing in the finance industry, with new advancements and avenues being explored daily. The investment being made into technology by financial institutions means you’re at the forefront of cutting edge ideas, and working with the best in the industry.

What’s interesting about the team I work in is the ‘Follow the Sun’ Model we have in place to provide 24 hour support. With a team in India who handover daily tasks to us, and a team in America, who we handover to at our end-of-day, it’s exciting to be part of a global team working with a global user base.

What do you enjoy most by being part of the MThree Alumni programme?

Apart from the Monthly Events (#FUN), it’s the support that’s available through the programme that I enjoy most, and think is usually very hard to find. It’s easy to start your placement on site and get lost amongst the graduates. However, MThree have been great in making sure each graduate is taken care of, by having one-to-one catch ups regularly to make sure we’re settling in comfortably.

Do you see much of the other Alumni Associates?

Yes, during our Alumni Events arranged by MThree, which is always good fun. We’ve had a boat party, enjoyed mini golf and hit each other in the face a few times during table tennis matches at Bounce.

What are the people like that you are working with?

My team are very friendly and we all help each other to deliver effective application support to users. Working in support can be fast-paced and challenging at times, but having a good support network is what makes it enjoyable.

Knowing what you know now, what advice would you give to yourself if you were about the start?

My advice would be to have confidence in myself and voice myself more with my ideas. As a graduate, I have the advantage of approaching issues from a different angle which can provide a fresh perspective for the team. This is one of the things I have learnt when it comes to being a proactive team member, that my opinion is valued and I can make a difference.

What degree did you study?

I did a Bachelor’s degree in  Economics at Maastricht University in the Netherlands.

What attracted you to the MThree Alumni Graduate programme?

I always had a keen interest in technology and during my internship at Amazon, I realised that I would like to move into a tech role. With a background in economics, I saw the MThree Alumni Graduate programme as a great opportunity for me to do so for three reasons: Firstly, it offered the necessary training in technical skills, such as SQL, Linux and bash scripting, for people with no background in programming and computer science. Secondly, the placement within an investment bank was attractive to me as I had already completed a banking apprenticeship at Commerzbank and had taken some financial economics courses. Lastly, the programme offered a competitive salary and additional benefits like a Gym membership and access to an online learning platform.

What area within the bank do you sit and what is your role? / Can you describe a typical day?

I’m part of the Global Technology Team – Risk Front Office Support. Within this wider team, I’m supporting the bank’s main risk calculators and reporting applications.

A typical day starts at around 8:30, the first thing I do is to check our support chat channel and mailbox to see if any issues or incidents happened during the night and if necessary, follow up on them with my colleagues in Asia. During the day I spend most of my time analysing and solving issues that our business users, bookrunners and traders encounter, which they raise to us via tickets, emails or direct messages. These issues can be actual IT related issues, e.g. an application stops to work or gives errors, or issues caused by incorrect configuration from the business side. Apart from solving issues and incidents, I’m in frequent contact with our development teams and implement changes to the applications in production. During my lunch break, I often meet up with one of the other MThree Alumni Associates. On a normal day with no critical incidents, I leave the office between 5:30 and 6:00.

How has the MThree training equipped you to work in  Financial Markets?

I already had a good knowledge of Financial Markets before joining MThree, but the training was a welcome refresher.

What do you love most about your role?

I like solving new problems and issues which I have not come across before.

Working within technology in Financial Services is exciting because…

There is a lot of change happening, within the banking sector as a whole but even more so within the technology departments.

What do you enjoy most about being part of the MThree Alumni programme?

The social events and parties are great. It is always nice to catch up with the associates with whom you trained and to meet new members of MThree.

Do you see much of the other Alumni Associates?

Yes definitely, MThree organises regular events and some of the other associates are in the same office as I am.

Did you relocate in order to join the Alumni Programme, if so, how have you found it?

I relocated from Germany and moved in with my girlfriend who was already living in London.

What are the people like that you are working with?

The colleagues in my team and in the wider technology department are very friendly and always willing to help and explain things to new members. The front and middle office can sometimes be a bit demanding, but in general are also friendly.

Knowing what you know now, what advice would you give to yourself if you were just starting?

Don’t be afraid to ask questions – no matter what role the person has, everyone starts off somewhere!

What degree did you study?

Maths

What attracted you to the MThree Alumni Graduate programme

Mainly the specific training, any job that gives 4 weeks dedicated training is bound to make starting a role much easier, and in this case it definitely did. Along with the detailed and specific training, the chance to work for a tier 1 investment bank, and get my foot in the door in an industry that attracts the brightest and the best was also a big attraction.

What area within the bank do you sit and what is your role? / Can you describe a typical day?

My role is a very technical one, it’s almost a developer role. I work within the bank's Ultra Low Latency team, which provides full solutions to the bank’s wider teams across all divisions, FX, rates & credit and equities. With that, we handle a lot of infrastructure issues and less of the end user queries from the business.

A typical day would involve:

  • Arrive to my desk at 07:30 – make a bit of porridge and a coffee.
  • Spend the first hour or so going through overnight emails and reading up on issues that happened overnight, we support mainly the FX business, which is live 24x7. I will take the handover from APAC around 09:00, at this point all new issues that come in must be dealt with by the UK team.
  • Until 16:00 I will spend most of my day handling new issues that come in, until I handover again to the US team. Issues in my area can vary from trades missing from booking, market data not being delivered from a specific exchange, network problems causing trading connections to go down or many different problems. 18 months on and I still encounter new and varied issues every day.
  • Once I have handover to the US – I have a little bit of time to myself to work on scripting tasks.
  • Home time at 17:00 woo!!

How has MThree training equipped you for work in the Financial Markets?

I had zero Linux or SQL knowledge when I started at MThree. But I had an aptitude for coding and technology so picked it up fast. Without the training before I started at the bank, I would have found the first few months even more of an emotional rollercoaster. Just simple things that you don’t need to ask your busy colleagues on day 1.

What do you love most about your role?

What I love most about the role is the satisfaction from fixing problems. It’s a really good role for a problem solver – and coming from a maths background, I find this particularly rewarding.

Working within technology in Financial Services is exciting because…

The high pressure environment gives you a real buzz. There’s always a new or different issue to resolve and the variety of what you have to do, makes the days fly past.

What do you enjoy most by being part of the MThree Alumni programme?

Ther best part of the Alumni programme has got to be the atmosphere and benefit you gain from all the other grads. Through all the monthly events and Christmas / Summer parties you have the ability to get to know a largely like-minded group people all in the same boat as yourself. This can be a really useful support network, because everyone completely understands the ups and downs of working in such an exciting environment, like no one else can.

Do you see much of the other Alumni Associates?

I see most of the other grads at the events and parties – but I still keep in touch with many that I started the journey with, going for lunch on daily basis with some of them.


Did you have to relocate to take the opportunity to join the programme and, if you did, how have you found it?

I didn’t have to relocate, but I spent the first year commuting about 1:15hrs each way. Eventually, I gave up on this and moved into London. I found this transition no problem at all, it helped I had been working for a year and was settled in.

What are the people like that you are working with?

Everyone is very friendly and keen for you to do well. They set up an environment in which you can learn and develop for yourself, nothing will be handed to you on a plate. But hard work and motivation will see you quickly becoming a respected member of any team at the bank!

Knowing what you know now, what advice would you give to yourself if you were just starting now?


Relax and don’t panic! Especially within your first 3 months. To start, you will feel useless and that you are adding no value, and to be honest, you aren’t! But don’t let this get you down, you just need to get your head down and learn as much as you can. Take notes down on everything you can, don’t find yourself asking the same questions again and again because you keep forgetting the answer. After a few months, you will slowly start to feel more comfortable and that’s when you can really start changing the world!

Where did you study?

Royal Holloway, University of London.

What degree do you have?

BSc in Physics.

What attracted you to the Alumni programme?

I’ve always had a keen interest in technology, but my interest in finance only really began in my final year of university. Naturally, I thought being able to develop both of my active interests within a Fintech role was a fantastic opportunity. The impressive remuneration package and the opportunity to be part of a full-service, global investment bank made the role that much more appealing.

What was it about working in Financial Services that appealed to you?

Finance is an incredibly diverse sector with a wide range of career options. I knew I’d be able to find a role to develop my particular skillset whilst working within a competitive, yet team-oriented environment. It was also a shining opportunity to be surrounded by like-minded people, challenging me on a daily basis.

When did you start?

Around 3 months ago.

What’s your job role?

I work as a Production Support Analyst within Fixed Income Technology. Our team supports a stack of risk based applications which are fundamental to the banks smooth operation. To date, the majority of my time has been spent supporting one application, however I am beginning to familiarise myself with other applications with the goal of becoming as versatile and valuable to the team as possible.

Briefly describe a typical working day.

My day typically begins by carrying out ‘RfB' (Ready for Business) checks. It is essential that these checks are thorough and prompt, as they ensure that any issues are resolved before they are evident to business users. The rest of the day consists of monitoring the various support chats/email inboxes and resolving any queries we receive, as well team meetings and liaising with development teams/other support teams for any number of reasons.

What has surprised you most about working at a global Investment Bank?

It’s far bigger than I imagined it would be. I was not aware that I would be working/liaising with teams in other areas of the world so regularly. It’s an incredibly smooth operation.

What’s been the best bit so far?

Definitely the Alumni Welcome Event held at the new offices in Harbour Exchange. It was a great night with plenty of activities (and drinks and food) for us to enjoy, and an easy way to break the ice and meet the other alumni. MThree are quite generous with prizes too – having only been to two events so far, I have already walked away with gift vouchers and a sports blender!

Is the training Mthree have provided so far proving useful?

I haven’t experienced any training just yet, but it is bespoke so I have no doubt it will be invaluable. The online learning resources are very comprehensive, and I have already completed a beginners SQL course on it. MThree also occasionally contact us with opportunities to take other courses, which of course come out of the training fund they set aside for you.

How are you finding living and working in London?

Working in London is great, and I quite enjoy the commute in and out too, it gives me an excuse to catch up on the news. You’re also spoilt for choice; be it for any meal of the day, the options are unlimited and you’ll never struggle to find a place to unwind after work.

Are you using the gym membership that’s included in the package?

Yes, I try and make a trip on the weekends at the very least. I was pretty excited when I found out how many different tiers we had access to.

What are your longer term aspirations at the end of the two years?

It’s probably too early to give a concrete answer, but staying on at RBS could potentially provide me with the variety I desire. Having spoken to managers and colleagues, I gathered that there could potentially be opportunities to cross into different roles. So if I feel that my interests have drifted after the scheme and I want to go down the developer route, or perhaps delve deeper into a more business-oriented role, I am confident I’ll have support in doing so.

What are your colleagues at Mthree like?

Welcoming and lively. There’s no difficulty at all getting along with everybody here if you make the effort.

Do you see much of the other Alumni?

Yes, I’m fortunate enough to have two other Alumni within my team, as well as several others dotted around my floor with whom I regularly speak.

What advice would you give to other graduates thinking of joining the Alumni programme?

Be prepared to back your assertions up. Do you feel like you want to mention you’ve done some programming? Or that you’ve always had an interest in finance? Then expect to get questioned on and around your knowledge of the subject. Practice speaking with confidence and concision, and be sure to really hammer down your desire and willingness to work hard and learn. This enthusiasm will outweigh any shortcomings in terms of experience, and could very well be the deciding factor in your offer. Do also remember that prod support is a technical role after all, so if you’re technical knowledge isn’t up to scratch, it is in your best interests to learn as much as possible before the interview. In doing this you’ll be able to prove that you’re already self-developing and taking active strides towards your interests, as opposed to just stating that you hold certain interests without any substantiation.

Thanks. Before we wrap up, any other comments that you’d like to add?

Although I’ve only been a part of the Alumni scheme for a short time, I’ve seen enough to know that I will take away valuable skills and enjoy my time here. If you’re reading this now you’re probably interested in applying, so I’d say prepare as hard as you can and you won’t regret the outcome. Best of luck, and I hope to see you on the scheme soon!


We interviewed current Alumni Freddie about his thoughts and experiences on the programme.

Where did you study?

University of Bolton                       

What degree do you have?

Mathematics

What attracted you to the Alumni programme?

The support system – it was important to me that if I had any problems there was someone I could talk to that was on my side. Also, the good progression over the two years, so you’re not feeling like you’re standing still.

What was it about working in Financial Services that appealed to you?

The biggest attraction was that Financial Services is a growth industry again after shrinking following the collapse. I thought it was a good thing to get in at this time whilst the industry is rebuilding, especially in technology.

When did you start?

April 2015.

What’s your job role?

It’s a bit of a mouthful but officially ODC DataFabric Platform Developer

Briefly describe a typical working day.

The first thing I do each day is look over the work from the previous day. Following that we have a daily team meeting, where everyone provides feedback on their work and individual and team objectives for the day are set. The Rest of the day is spend coding and working with colleagues to solve problems.

What has surprised you most about working at a global Investment Bank?

That there is such a good support system. I was worried I’d be left to just get on with my job but I get support from both those in a similar role, but also those in more senior positons too.

What’s been the best bit so far?

The times when I’ve seen true team spirit, especially between the Alumni.

Is the training Mthree have provided so far proving useful?

Yes. I came in at the lowest possible level but the training has given me the platform I need to get on.

How are you finding living and working in London?

I grew up in London but working in the City has been great, especially seeing how global businesses work and interact with their employees.

Are you using the gym membership that’s included in the package?

I’ve literally just enrolled!

What are your longer term aspirations at the end of the two years?

I’m not really sure! Although, already I can see the skills that I will perfect over the two years. I know they will hold me in good stead in the future no matter what I do.

What are your colleagues at Mthree like?

Supportive, helpful and always on hand when you need them.

Do you see much of the other Alumni?

Yea, quite a lot. We go out for lunch quite a bit and organise occasional drinks.

What advice would you give to other graduates thinking of joining the Alumni programme?

Be open-minded and accept there will be a lot of things you don’t know – but that’s ok as no-one expects you to be an expert. You’ll pick it up in no time though.

Thanks. Before we wrap up, any other comments that you’d like to add?

The programme is a great opportunity to get your foot in the door in a prestigious industry plus you’ll be working with a supportive company. 


Where did you study?

Queen Mary University of London

What degree do you have?

BSc Computer Science with Business Management

What attracted you to the Alumni programme?

The prospect of working with modern day technology in investment banks really appealed to me.

What was it about working in Financial Services that appealed to you?

I love numbers and problem-solving and wanted to make a difference to as many people as I could. Working at a global investment bank gave me that opportunity.

When did you start?

January 2016

What’s your job role?

Production Support

Briefly describe a typical working day.

Maintaining application systems ensuring everything is up to a high standard and in good working order, providing support for technical queries, producing daily/weekly reports for the Front Office Controls team, providing one-to-one training for new users of our applications

What has surprised you most about working at a global Investment Bank?

How friendly and approachable everyone is, especially the other Alumni grads. Going into such a corporate environment, I was worried my personality wouldn’t quite fit in.

What’s been the best bit so far?

No day is ever the same. I love learning new things and these first few weeks have been a real learning curve for me.

Is the training Mthree have provided so far proving useful?

Yes, some of the terminology I’ve learnt through Fitch has definitely helped me get started.

How are you finding living and working in London?

It’s great, I’ve lived and worked here all my life. Wouldn’t have it any other way!

Are you using the gym membership that’s included in the package?

Definitely, I used to visit the gym regularly before even starting at Mthree so that’s been a real bonus.

What are your longer term aspirations at the end of the two years?

To become a valuable asset to the bank by gaining a thorough understanding of how different technology supports it. Ideally I would like to expand my knowledge and learn how to support additional applications.

What are your colleagues at Mthree like?

Funny, friendly and down to earth

Do you see much of the other Alumni?

Yes all the time, one sits behind me! I love catching up with them when I get the chance.

What advice would you give to other graduates thinking of joining the Alumni programme?

Go for it, you have nothing to lose and the rewards are definitely worth the effort.

Thanks. Before we wrap up, any other comments that you’d like to add?

Quick note - If you’re a sociable person like me, you’ll love the events Mthree organise for us.  It gives you a nice break out of the office which everyone needs from time to time!


We interviewed current Alumni Ugonna about her thoughts and experiences on the programme.

Where did you study?

Imperial College London

What degree do you have?

I studied Biomedical Engineering

What attracted you to the Alumni programme?

I saw it as a gleaming opportunity, mainly because of the responsibility we have and the chance to get into technology generally. I did a bit of programming at university and wanted to experience more. The fact that this is a brand new graduate programme also made it an exciting thing to join.

What was it about working in Financial Services that appealed to you?

Finance infiltrates everything; it’s such an important industry. As younger people in the industry, perhaps we can help fix some things of the past.

When did you start?

April 2015

What’s your job role?

Production Support. I provide technology solutions and support to users of IT systems and applications around the bank. Technology plays a significant role within an investment bank – it is vital to all parts of the business – so it’s my job to ensure that all things run smoothly.

What has surprised you most about working at a global Investment Bank?

Just the amount of regulation and sign-offs for processes. It is more than I expected. For example, following a change release there is a whole team just to check that one process!

What’s been the best bit so far?

Definitely the amount of trust put in our hands so early on. The people in my team are also really nice – there’s always opportunity to ask lots of questions.

Is the training Mthree have provided so far proving useful?

Some of it has been really very useful – I use it every day. Other parts I don’t use so much at the moment but still find it useful to understand the principles and terminology so when others are talking about it, I understand what they are discussing.

I think this graduate scheme is unique in that the training is bespoke for each grad. It is fantastic.

How are you finding living and working in London?

I know London well having lived and studied here but seeing the more senior city workers on my way to work is inspirational – I sometimes think ‘I’m going to be in your shoes one day!’

Are you using the gym membership that’s included in the package?

Well…I’m going to two classes tonight! I was never into the gym before but I use it a lot now.

What are your longer term aspirations at the end of the two years?

At the end of the two years I want to be armed with technical skills and be at a level where doing things that are new to me at the moment are second nature. 

What are your colleagues at Mthree like?

Hilarious! But also it’s great to be working with equally motivated, switched on people.

Do you see much of the other Alumni?

There have been invites to lunches but I’ve often been too busy to make it. The communication between us is frequent though.

What advice would you give to other graduates thinking of joining the Alumni programme?

Be honest in interviews and do lots of research about banking and wider financial services news. Also, don’t worry about any technical questions - there’s not that many and they don’t expect you to know it all!

I thought it was great that you’re also asked some personal questions in the interviews – it shows that the company cares about who they hire.

Thanks. Before we wrap up, any other comments that you’d like to add?

Definitely apply. It’s such a rare opportunity and I truly believe we’ll develop more than grads on other comparable programmes.

See Ugonna’s ‘Day in the life of’ blog in News & Views for more detail on a typical day in Production Support ​​


We interviewed current Alumni Ryan about his thoughts and experiences on the programme.

Where did you study?

University of Sussex in Brighton

What degree do you have?

Masters in Physics

What attracted you to the Alumni programme?

First and foremost an interest in both Finance and Technology. Also, the chance to get a start in a large corporate environment where I could grow a network of contacts that will hopefully help as my career develops. The great training on offer was also an important factor in making my application.

What was it about working in Financial Services that appealed to you?

Pressure and the responsibility that comes with dealing directly with people such as traders. I also wanted to work in a fast paced environment, where I had the chance to grow and improve my current skill set.

When did you start?

February 2015

What’s your job role?

Production Support Analyst

Briefly describe a typical working day.

Generally, this could be assigned to one of three categories. Firstly, daily checks and routines that ensure the applications and systems are ready for business and functioning as they should be for the duration of the day. Along with this, managing ad hoc queries and requests from colleagues in a variety of different roles and locations. Thirdly, involvement in broader projects to implement changes that may spread across many different systems and departments within the bank.

What has surprised you most about working at a global Investment Bank?

How different the people are from how they are portrayed. Everybody I’ve come across has gone out of their way to provide me with help and guidance whenever necessary. Also the scale of the business – I knew banks were big but not that big – there’s a team for everything, meaning you are introduced to a lot of new people!

What’s been the best bit so far?

I’m enjoying the responsibility of being relied upon by others to deliver high quality work on a strict schedule. At University you are working for yourself, whereas as an Alumni, colleagues rely on your contribution. Also working in my team – everyone has been really helpful and will make time for me if I need it. Occasionally there are signs of stress but when there is you know it’s for good reason.

Is the training Mthree have provided so far proving useful?

The initial training provided a really useful platform and helped me get in the right mind-set required for the role. The technical subjects covered are exactly what I need to carry out day-to-day tasks. It’s good that the training is flexible so that it can be tailored to suit individual needs.

How are you finding living and working in London?

Thoroughly enjoying working in the City. I love food so it’s great to have so much choice right outside the office! Perhaps a little too much choice sometimes.

Are you using the gym membership that’s included in the package?

I’m getting back into the gym at the moment actually - it’s great that the nearest gym that we have access to is only 100m away from the office.

What are your longer term aspirations at the end of the two years?

Honestly, I don’t know but I’m really happy with the option of converting to an employee of the Client, so my main aim is to make sure they want to keep me on by working hard and doing an excellent job. If this doesn’t happen it’s good to know I have a choice of potentially staying with Mthree or going my own way.

What are your colleagues at Mthree like?

I’ve yet to meet anyone at Mthree who hasn’t been approachable and a good laugh. Don’t think I need to say any more really.

Do you see much of the other Alumni?

As much as I can. There’s lots of contact between the group on internal messenger etcetera, arranging drinks on Fridays or meeting up for lunch.

What advice would you give to other graduates thinking of joining the Alumni programme?

Do it! Be confident and throw yourself into it.  The Client interview process really aren’t that harsh. Remember it’s just a person the other side of the table and they’re not there to make it too brutal!

Thanks. Before we wrap up, any other comments that you’d like to add?

Get in while you can – it’s great to be part of the programme whilst it’s new!

For more detail on what's involved in being a Production Support Analyst, see Ryan's blog on the News & Views page